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Complaint Form

Please give as much information as possible, including dates, as this helps us to investigate your complaint.

We will acknowledge receipt of your complaint within 2 working days and advise you as to any proposed action and who is dealing with your complaint. In normal circumstances, we aim to answer all complaints within 10 working days.

Your details
Name
Address
Telephone
E-mail

Details of your representative (if applicable)
Name
Address
Telephone
E-mail

Which service are you complaining about?


What is your complaint (please attach any relevant paperwork)
If you have already spoken to, or received any letters from, the Trust about this complaint, please provide details.
Please tell us what you think Maidstone Housing Trust should do to resolve your complaint.
 
To enable us to monitor our services in accordance with our Race Equality Strategy, we would be grateful if you could answer the following question:

To which of the following groups do you consider you belong?
White Asian or Asian British Mixed Black or Black British Chinese or other ethnic group
Irish Indian W&B Caribbean Caribbean Chinese
British Pakistani W&B African African Traveller
Bangladeshi White & Asian Gypsy
Other (Please specify) Other (Please specify) Other (Please specify) Other (Please specify) Other (Please specify)
  1. AGE
  2. IF YOU CONSIDER YOURSELF TO HAVE A DISABILITY, WHAT IS ITS NATURE?
date published: 01/09/2006
  • Maidstone Housing Trust Limited, 
    Whatman House, 
    St. Leonards Road, 
    Allington, 
    MAIDSTONE, 
    ME16 0LS
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